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Just bought new Samsung Galaxy J7. Tried to message it it…

Customer Question
Just bought new Samsung...

Just bought new Samsung Galaxy J7. Tried to message it it says something is blocking it. Where do I go to unblock it?

Technician's Assistant: What Operating System (OS) are you running on your Galaxy?

Xfinity I think. I really get confused I'm sorry

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No thats it

Submitted: 4 months ago.Category: Android Devices
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Answered in 10 minutes by:
3/19/2018
Android Device Expert: FAQsOrl,
 replied 4 months ago
FAQsOrl
Category: Android Devices
Satisfied Customers: 1
Verified

Are you trying to send a text message, or are you using an app (Skype, FB Messenger, Kik, etc.)?

Is the phone connected to Wifi or 4g?

Ask Your Own Android Devices Question
Customer reply replied 4 months ago
Phone is connected to Wifi
Customer reply replied 4 months ago
Guess I'll find another way to fix my phone. Thanks anyway
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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