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I have a samsung galaxys8 it has been hacked again i cant…

Customer Question
I have a samsung...

I have a samsung galaxys8 it has been hacked again i cant use the verification code have tried to many times

Technician's Assistant: What device or product does this involve?

My phone thats all i have

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Samsung galaxy s 8

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

Yesterday it was logged on by someone else possibly my estrangedv daughter

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I have tried everything to log on change password ***** code nothing works

Submitted: 5 months ago.Category: Android Devices
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Answered in 1 hour by:
3/19/2018
Android Device Expert: Richard, Android Specialist replied 5 months ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the exact message you are seeing on the screen of the phone?

Please let me know

Thank you

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