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Im trying to log on to my phone samung 7s. The device has…

Customer Question
Im trying to log...

Im trying to log on to my phone samung 7s

Technician's Assistant: Are you logged into your email account on any other devices?

The device has been reset but wont let me sighn with my google account

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

It keeps saying sighn into account that it was synced too i do but keeps going back to the same screen

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

How do i unlock my phone can i synce anthor account on my phone my husband just bought us these phones on jan 12 2018

Submitted: 4 months ago.Category: Android Devices
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3/19/2018
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,625
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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