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I have a problem with my zen phone ultra. Zu680kl. Th. I…

Customer Question
I have a problem...

I have a problem with my zen phone ultra

Technician's Assistant: What Zenphone model do you have?

Zu680kl

Technician's Assistant: How long has this been going on with your Zenphone phone? What have you tried so far?

Th

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I can't get the screen to react from the security screen

Submitted: 4 months ago.Category: Android Devices
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3/19/2018
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,605
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Android Device Expert: Harry, IT replied 4 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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