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Not my TV, my cell phone. Any number I try to call says

Customer Question
Not my TV, my...

Not my TV, my cell phone. Any number I try to call says Emergency Calls Only

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung J7 or 9 I think

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I am on Direct TV. I want to talk about being to make calls on my Samsung phone.

Technician's Assistant: How long has this been an issue with your J7? What happened right before this?

A couple of weeks

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I can't call anyone

Submitted: 5 months ago.Category: Android Devices
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Customer reply replied 5 months ago
I don't care about Internet access or anything, I just want to make a phone call.
Customer reply replied 5 months ago
If this phone is not working by today, I am switching back to Verizon.
Customer reply replied 5 months ago
This a Samsung Galaxy phone
Answered in 4 hours by:
3/16/2018
Android Device Expert: Rusty Rescue, Technician replied 5 months ago
Rusty Rescue
Rusty Rescue, Technician
Category: Android Devices
Satisfied Customers: 6,138
Experience: Android recovery, app specialist, consulting.
Verified

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

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Android Device Expert: Rusty Rescue, Technician replied 5 months ago

Hi, sorry for the delay, this question just hit my desk. If you are seeing "Emergency Calls Only", it means your service has been interrupted. Turn the phone off, remove and reinsert your sim card, and turn the phone back on. If you still have trouble, contact your cellular provider. If your bill is paid up, you shouldn't be seeing this error, and there is something wrong with your sim card.

If you need help locating your cellular provider contact, please tell me the company by replying. Otherwise, please rate 3-5 stars for my service.

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