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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3204
Experience:  Android and Web App Developer, as well as Support Expert for all Mobile Devices.
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My galaxy s6 edge locked out because of to many factory

Customer Question

my galaxy s6 edge locked out because of to many factory resets, how do I get a new password ? I'm typing this on my desktop...thanks
JA: When did you last change the password ***** passcode to your Galaxy?
Customer: yesterday I think.
JA: Is there a Gmail address linked to your device?
Customer: yes , but I'm not sure if it the right one .
JA: Anything else you want the Android Expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Android Devices
Expert:  Harry replied 8 months ago.

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.