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My Samsung edge won't charge so I pressed volume up .. Power…

Customer Question
My Samsung edge won't...

My Samsung edge won't charge so I pressed volume up .. Power key and key on front of phone ... Went to recovery screen and then went to no command

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Samsung edge .. How do I find operating system ... Not too savvy here

Technician's Assistant: The Smartphone Technician will be able to walk you through that. How long has this been going on with your Samsung phone? What have you tried so far?

Just happened .. It wouldn't charge so i looked online and pressed ... Volume up ... Power and button on front ... It did take me to recovery screen but then went to no command

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

That pretty much covers it

Submitted: 4 months ago.Category: Android Devices
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Answered in 5 hours by:
3/14/2018
Android Device Expert: ITPeter, Engineer replied 4 months ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,345
Experience: Electronic Engineer
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Android Device Expert: ITPeter, Engineer replied 4 months ago

Going into recovery mode will not fit the charging problem.

Try restarting the phone and let me know if it will charge using a different charger?

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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