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Just need to reset pswd. Samsung don”t know the model an OS.

Customer Question
Just need to reset...

Just need to reset pswd

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Samsung don”t know the model an OS

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Nothing ...just need to reset pswd

Submitted: 4 months ago.Category: Android Devices
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Answered in 3 hours by:
3/13/2018
Android Device Expert: Joel Kalman, Electrical Engineer replied 4 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 1,017
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Android Device Expert: Joel Kalman, Electrical Engineer replied 4 months ago

Hello, I am pleased to have the opportunity to assist you. What are the make and model of your device? Is it a notebook computer or an Android tablet?

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Android Device Expert: Joel Kalman, Electrical Engineer replied 3 months ago

Hello. My name is Joel. I am sorry that you have been having difficulties. I can help you solve your problem. Do you still need assistance?

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Customer reply replied 3 months ago
No,but thank you. No one has contacted me concerning my request for a refund of the$47.00sent to your business by mistake. Thank you for your attention.
Android Device Expert: Joel Kalman, Electrical Engineer replied 3 months ago

The charges were only temporary and would have been refunded since you were not satisfied with the service. I will have them refunded immediately. Thak you for choosing Just Answer, and have a wonderful day!

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