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My planner pro lost a bunch of data two days ago and now as…

Customer Question
My planner pro lost...

My planner pro lost a bunch of data two days ago and now as I try to work with it , it abruptly shuts down

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Android

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Shutting down and rebooting , downloading a new app ,

Technician's Assistant: Which software or app can I help with?

Planner pro

Technician's Assistant: What have you tried so far with your software?

Rebooting and downloading a new app

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Yes

Submitted: 3 months ago.Category: Android Devices
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 hours by:
3/13/2018
Android Device Expert: Joel Kalman, Electrical Engineer replied 3 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 987
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Android Device Expert: Joel Kalman, Electrical Engineer replied 3 months ago

Hello, I am pleased to have the opportunity to assist you. What are the make and model of your device?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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