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I have an LG phone and I have been locked out, It says that
It says that unable to sign in to device due to a recent password ***** please try again in 24 hours I last changed when I bough the phone … read more
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IT
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Actually Google has locked me out of my phone. I forgot the
Actually Google has locked me out of my phone. I forgot the initial password, went to several screens. was able to set a new password, but I am being told that I have to wait72 hours, since it has bee… read more
Richard
Richard
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I HAVE A KYOCERA HYDRO AIR PHONE THAT "LOCKED" AND IS ASKING
I HAVE A KYOCERA HYDRO AIR PHONE THAT "LOCKED" AND IS ASKING FOR A PIN, THAT I NEVER SET UP AND IF I DON'T HAVE A PIN, IT IS ASKING FOR ME TO SIGN IN WITH MY GOOGLE ACCOUNT, WHICH I NEVER SET UP. I JU… read more
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Have problems commencing yesterday afternoon to sign on to
Have problems commencing yesterday afternoon to sign on to my phone android, I hit the restart button by error, when it prompted me for my password, it would not take it. I tried several times and was… read more
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Yvette
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I found out too late that my mobile is not backed-up, so I'm
I found out too late that my mobile is not backed-up, so I'm told I need to factory reset to use my mobile again. I will lose everything; contacts, pictures, text, etc. My Android, Samsung phone using… read more
Randy Boman
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I just purchased a Samsung Note 5 phone on Monday, May 23rd.
I just purchased a Samsung Note 5 phone on Monday, May 23rd. Now the finger print recognition is not working, nor do I remember the backup password. I have tried using my Google account and password, … read more
Ashik
Ashik
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Phone will not recognize my finger print and it ask code -
Phone will not recognize my finger print and it ask for my code - unfortunately I cant find where I have it and I cant remember it either. joshua… read more
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I have a Galaxy S7 that was reset as a result of exceeding
I have a Galaxy S7 that was reset as a result of exceeding password ***** I am now trying to register the phone with my gmail (again) but I get error message that states "The device was reset. To cont… read more
Randy Boman
Randy Boman
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I am having problems opening my Samsung/Android phone and am
I am having problems opening my Samsung/Android phone and am told it is a Google problem. I have a Google email address but no password,etc. I really need to talk to a human!… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,600 satisfied customers
I have a Motorola Turbo. My daughter tried to unlock my
I have a Motorola Turbo. My daughter tried to unlock my phone by guessing my pin. She locked it up, turned it off. Now I can't get passed the GMAIL. It says "This device was reset. To continue, sign i… read more
Randy Boman
Randy Boman
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I have a Samsung Note 5 phone and it reset and now does not
I have a Samsung Note 5 phone and it reset and now does not recognize my email or password. I took the phone to a verizon store and they were no help. They said to take it to Samsung in Oak Brook, IL.… read more
Richard
Richard
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I'm unable to unlock my Samsung Galaxy 5 cell phone. Last
I'm unable to unlock my Samsung Galaxy 5 cell phone. Last week the phone stopped recognizing my thumb print and didn't accept my back-up password. I've reset the password, but now I can't access the o… read more
Randy Boman
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I purchased an LG-4 phone in August. On Sat night I turned
I purchased an LG-4 phone in August. On Sat night I turned off the phone and let it charge fully. Upon turning on the device a message flashed that a software update was being performed, followed by a… read more
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I was having problems with my Samsung note 4 my husband
I was having problems with my Samsung note 4 my husband decided to take his Samsung note 4 and put my chips in his phone. not knowing he was doing that I had all my password ***** in it. he took it to… read more
Pete
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just purchased Samsung IV…had to reset my Google passwordvia
just purchased Samsung IV…had to reset my Google password via my sbcglobal.net acct…works well for several hours, then Google loses ability to recognize my password. this has happened several times in… read more
Nick H.
Nick H.
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Bachelor's Degree
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I forgot my security unlock password XXXXX my Asus eee pad Transformer 1
I forgot my security unlock password XXXXX my Asus eee pad Transformer 101. How can I get it unlocked without losing existing data?… read more
Expert
Expert
My kids locked my phone. The phone askes me to unlock it by
My kids locked my phone. The phone askes me to unlock it by signing in with my google account. I have either forgotten the username or password XXXXX can't unlock the phone. I went to my service provi… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
Trying to reset Google password XXXXX access on Android phone.
Trying to reset Google password XXXXX access on Android phone. Reset it once, will not take it. Will not let me reset again. Hello????… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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