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All of my debit and credit cards have been changed, need to…

Customer Question
All of my...

All of my debit and credit cards have been changed, need to get temporary cards, for the time being.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP 15-r230cy

Technician's Assistant: What Operating System (OS) are you running on your 15?

Window's 8/10.

Technician's Assistant: What have you tried so far with your 15? Have you installed any updates recently?

I think there may be Trojan horses. My Android is what I am trying to change my password *****

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I will have to get a temporary card from the bank.

Submitted: 4 months ago.Category: Android Devices
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Answered in 8 hours by:
3/13/2018
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,637
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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