Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have an android and I changed my password yesterday lunch…

Customer Question
I have an android...

I have an android and I changed my password ***** lunch time and have not been able to access netflix since

Technician's Assistant: What device or product does this involve?

An android

Technician's Assistant: What's the brand and model of your computer? And the version of Android?

Samsung

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I changed my password ***** luck time And cannot access net li Netflix

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No I would just like to access my account please Android 3 I think I have not had difficulty before changing the password

Submitted: 4 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 25 minutes by:
3/12/2018
Android Device Expert: Benjamin Larson, Software Development Engineer replied 4 months ago
Benjamin Larson
Benjamin Larson, Software Development Engineer
Category: Android Devices
Satisfied Customers: 115
Experience: Software Development Engineer
Verified

Hi, I'm Benjamin. Welcome to our site. I'm reviewing your question now and I'll reply with more details ASAP.

Ask Your Own Android Devices Question
Android Device Expert: Benjamin Larson, Software Development Engineer replied 4 months ago

My understanding is you are trying to access your Netflix account and you just changed your password.

My suggestion is to use Netflix's password ***** feature to get your password ***** then you can reset your password ***** this should fix it for you.

To reset, please follow the directions on this page: https://help.netflix.com/en/node/365

Note, you can use your email or a text to your mobile phone to do this.

If this answers your question and allows you to watch Netflix, great! In that case, I'd greatly appreciate a rating for my answer. If you still need help, simply reply here and I will respond.

Ask Your Own Android Devices Question
Android Device Expert: Benjamin Larson, Software Development Engineer replied 4 months ago

Hi, this is Benjamin. I just wanted to check in with you. Please let me know if that worked.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Benjamin Larson Your Own Question
Benjamin Larson
Benjamin Larson
Benjamin Larson, Software Development Engineer
Category: Android Devices
Satisfied Customers: 115
115 Satisfied Customers
Experience: Software Development Engineer

Benjamin Larson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I was told at Best Buy that I needed a Chromecast to be able
I was told at Best Buy that I needed a Chromecast to be able to access Netfix on my home TVs. I have followed the very brief instructions but am only able to stream to my laptop and iphone. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
How can i find my old password for google to open my phone.
how can i find my old password ***** google to open my phone … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I'm sorry, but the steps require the use of my phone, and I
I'm sorry, but the steps require the use of my phone, and I cannot follow them. I don't think I registered my device anyway. Since it is my phone I cannot access, any process that requires using my ph… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
I CANNOT LOG INTO MY PHONE GMAIL ACCOUNT SINCE 4-6 YET IT IS
i CANNOT LOG INTO MY PHONE GMAIL ACCOUNT SINCE 4-6 YET IT IS CLICKING LIKE IT IS RECEIVING MESSAGES ALL THE TIME … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
For a decade, I've been using an Android phone - Samsung S4
For a decade, I've been using an Android phone - Samsung S4 until about a year ago, now an S7. My question is (and you may not be the right "expert" to advise me - but I have someone spying on my emai… read more
Harry
Harry
3 satisfied customers
Cant access account. Samsung s8 + Android s8 plus. Android
android 7.0 noughat i cant access my email as my password ***** ***** working so i need a passwprd recovery on my phonr … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Sorry about earlier. I hit the wrong button. I noticed when
Sorry about earlier. I hit the wrong button. I noticed when I changed my password, there was something that popped up from WI. This is not me and every time I change my password, it shows the same thi… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I set up two levels of security which was not a good idea
I set up two levels of security which was not a good idea for me. I had a password ***** with fingerprint. I used the fingerprint mostly, but rebooted phone because of problem opening apps. After whic… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I cannot send email on my Samsung 5.1.1 I can receive ok,
I cannot send email on my Samsung 5.1.1 I can receive ok, but get 'error occurred on email server - 530 5.7.1 Authentication required. This started about two weeks ago. I have reentered my password **… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Second opinion] - How do I download Audible.com onto my
Second opinion] - How do I download Audible.com onto my android tablet? I already have an account on my Samsung Galaxy 5 player. I get a message that my phone has blocked downloads from unknown source… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a PC, android Samsung J3 and Ipad. I wanted to
I have a PC, android Samsung J3 and Ipad. I wanted to purchase from the android J3 from Google play. I am very confused as to why I had to set up new password, google saying email not a match and now … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
The Google GMail on my Samsung Galaxy TAB 3 has been blocked
The Google GMail on my Samsung Galaxy TAB 3 has been blocked ( Email sent to my wife who has the TAB 3 10.1 with her in Canada, on holiday. I want any blocks removed so that she can use the G Mail Acc… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am trying to register a new android phone kindle app to my
I am trying to register a new android phone kindle app to my existing kindle account. The sign in on my android device does not recognize either my user name or password. I have tested my access to ma… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I cannot access my gmail account unless I use the web on my
I cannot access my gmail account unless I use the web on my personal laptop. I use to be able to use my gmail on my phone but I bought a new Iphone so I do not have access. I have not logged in for ov… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
472 satisfied customers
I have a samsung galaxysII the phone is liocked and I can
I have a samsung galaxysII the phone is liocked and I can not get it unlocked. Took it to ATT and they were not able to help me without wipiing out all of my numbers. What do I need to do to prove tha… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have just recently purchased Galaxy S3 my first smart phone.
I have just recently purchased Galaxy S3 my first smart phone. I've setup my Samsung acc but cannot login from phone, everything appears to be set up and working fine from my computer. I've reset my p… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I was wondering if Google had access to my previous password?
I was wondering if Google had access to my previous password? i can access my account on my mobile and laptop but not my tablet. It has lost its internet connection so was wondering if it may still be… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
I have a Samsung Intercept Android phone thru Virgin Mobile.
I have a Samsung Intercept Android phone thru Virgin Mobile. After CenturyLink aquired Qwest, I have not been able to receive my q.com email on my phone. I've attempted to change the Incoming and Outg… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x