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I can only get 1 bar 02 2 on my phone. People call me and…

Customer Question
I can only get...

I can only get 1 bar 02 2 on my phone. People call me and can't hear me. I live in a Senior place and need my phone tp work, please help me

Technician's Assistant: What's the brand/model of your phone?

Samsung 7 edge

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

For weeks and can't anyone tp help me. Have tried many times.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

No just I would like to use my phone as I pay my bill for no phone serice.

Submitted: 4 months ago.Category: Android Devices
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Answered in 1 hour by:
3/7/2018
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,593
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Android Device Expert: Harry, IT replied 4 months ago

It is likely that inside of the building that you have poor service.

Do you have Wi-Fi in the building?

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