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I have a next book Ares 8A 8" Quad - Core And of Tablet I'm…

Customer Question
I have a next...

I have a next book Ares 8A 8" Quad - Core And of Tablet I'm trying to sign in with my Google account with my Gmail account and it's not going through it keeps saying sorry only letters a to z numbers 0 to 9 and periods are allowed I have all those in there and I don't know what to do it's not going to the next level

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I have the Gmail account on my cell phone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Here is my cell phone number(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

This is the first time I ever used one or trying to sign in on with a tablet for be patient with me please

Submitted: 1 month ago.Category: Android Devices
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Customer reply replied 1 month ago
I really don't know what I just signed up for I just needed to know how to sign in on my tablet
Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 1 month ago
I don't read that well is there anybody I could talk to on the phone
Customer reply replied 1 month ago
I don't really know what's going on right now I'm still waiting
Answered in 6 hours by:
3/7/2018
Android Device Expert: ITPeter, Engineer replied 1 month ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 19,742
Experience: Electronic Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Android Devices Question
Android Device Expert: ITPeter, Engineer replied 1 month ago

Have you tried setting a passcode on the device using only letters a to z numbers 0 to 9?

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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ITPeter
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 19,742
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