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It's my phone game jackpot magic it will let me log on but…

Customer Question
It's my phone game...

It's my phone game jackpot magic it will let me log on but then goes black today I got as far as my daily spin this is the second time it's happened

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I have a galaxy, 4

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

It keeps saying jackpot magic won't respond wait report or close I've triedone until installing the game had the phone off all night and I've reported it about 5 or 6 times

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Guess not how will you contact me

Submitted: 4 months ago.Category: Android Devices
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Customer reply replied 4 months ago
Now what do I do
Customer reply replied 4 months ago
Thank you
Customer reply replied 4 months ago
Do I wait here
Customer reply replied 4 months ago
what does it cost to securely connect to my device
Answered in 6 hours by:
3/7/2018
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,616
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
i do i paid 53 dollars and have nothing yet
Customer reply replied 4 months ago
for 20 more dollars no thank you just fix it please
Android Device Expert: Harry, IT replied 4 months ago

If you have uninstalled the game and restarted your phone then you will need to report it to the game maker and they will look into making an update.

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Customer reply replied 4 months ago
Who is the game maker
Customer reply replied 4 months ago
I spent 53 dollars for nothing ?
Customer reply replied 4 months ago
I need someone to call me at(###) ###-####tomorrow around 11:30 please to explain this to me thank you ... that's am I'm sorry
Android Device Expert: Harry, IT replied 4 months ago

If you have uninstalled the game and restarted your phone then you will need to report it to the game maker and they will look into making an update.

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Customer reply replied 4 months ago
How do I speak to someone wit hour paying for it
Android Device Expert: Harry, IT replied 4 months ago

You cannot -- We are not a free service.

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Customer reply replied 4 months ago
please have someone call me at(###) ###-####
Android Device Expert: Harry, IT replied 4 months ago

We are not a free service.

Call customer service at 1-***-***-****

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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