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When I go to wireless it says Wi-Fi is turned on but not connected
When I go to wireless it says Wi-Fi is turned on but not connected to a network. When I tried to select the network it says Authenticity Problem. Can't get connected and still having low storage messa… read more
Bob Stephens-Doll
Bob Stephens-Doll
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Just bought a kindle fire 10 - can't connect because I don't
Hi - just bought a kindle fire 10 - can't connect because I don't know what password ***** use...? … read more
Aparna Indresh
Aparna Indresh
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My kindle Fire will not connect. I cannot remember the
my kindle Fire will not connect. I cannot remember the password ***** don't even need a password ***** I need it unlocked … read more
Josh
Josh
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Associate Degree
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I had to reset my kindle fire to factory settings and now it
I had to reset my kindle fire to factory settings and now it will not except my wi fi I know I am putting in the right password, But it keeps saying it failed … read more
GeekGal
GeekGal
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I reset my kindle to factory setting but now I am having a
I reset my kindle to factory setting but now I am having a problem re-registering. … read more
Josh
Josh
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Having problems keeping my kindle fire linked to my wi-fi.
Having problems keeping my kindle fire linked to my wi-fi. This just started happening. No other device is having problems with the wi-fi. … read more
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Josh
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I have a Kindle 6. I c annot get connected to WI Fi..Forgot
I have a Kindle 6. I c annot get connected to WI Fi..Forgot my password. How do I reset it? … read more
Pete
Pete
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I'm having a problem retrieving my Wi-Fi password. I need
I'm having a problem retrieving my Wi-Fi password. I need this info for my Kindle device. … read more
Josh
Josh
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My Kindle Fire Tablet Wi Fi symbol is missing... I mean my
My Kindle Fire Tablet Wi Fi symbol is missing... I mean my Wi Fi is on but it cannot read or pick up my home or any Wi Fi in the area, because the WiFi symbol is missing on the Kindle. … read more
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Kindle 1 has died. Need you to place all past orders to my
Kindle 1 has died. Need you to place all past orders to my Kindle 3. Prefer phone. Please call me at ***. *** ****… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I can no longer purchase books. This has been going on 2
I can no longer purchase books. This has been going on for almost 2 yrs. Previous attempts at fixing have not resolved matter. I have used my Kindle at various places and have some Wi-Fi connections t… read more
Josh
Josh
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Associate Degree
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I have been given a second hand Kindle and cannot register
Hello, I have been given a second hand Kindle and cannot register it. When I enter my Amazon account details a message appears that that my email and password ***** not known, and when I emote to re-r… read more
Richard
Richard
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IT Manager, Consultant
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My Kindle is a keyboard model that I have had a long time,
My Kindle is a keyboard model that I have had a long time, and love it. I tried to download several books from the kindle store, and cannot receive them. what to do.… read more
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Josh
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Associate Degree
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My Kindle is no longer on line. I need to reconnect to my
My Kindle is no longer on line. I need to reconnect to my wireless at home, but I forget the password. How can I reset it?… read more
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Josh
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Have tried numerous times to have my Kindle connected to Wi-Fi
Have tried numerous times to have my Kindle connected to Wi-Fi but cannot do so as I receive a message -- Unable to connect --the password ***** entered is missing one or more characters. What's wrong… read more
Viet -MS Office Tech
Viet -MS Office Tech
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I cannot get on my new Kindle Fire. It says I have to sign
I cannot get on my new Kindle Fire. It says I have to sign on to my wi-fi provider but then it times me out oor just stops and gives me the sign on screen again. I am so frustrated. One time I did get… read more
Josh
Josh
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I purchased a Kindle Fire about 7 months ago and think I set
I purchased a Kindle Fire about 7 months ago and think I set it up to use but never did. The password ***** wrote down does not work and I don't have a book with mine. Should a book have been included… read more
Josh
Josh
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Associate Degree
5,163 satisfied customers
I cannot connect to Wi-Fi. Ive recharged, reset and tried
I cannot connect to Wi-Fi. I've recharged, reset and tried everything suggested. I still cannot connect. My home Wi-Fi works for other devices. Going to another location doesn't work either. Please he… read more
Nick H.
Nick H.
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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