Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My wife forgot her password for her galaxy tab II. I am

Customer Question
My wife forgot her...

My wife forgot her password ***** her galaxy tab II. I am fairly certain I remembered it an changed it by adding the numeral 1. When I try to verify the new password ***** freezes because I have no means for texting. We only have a landline. Please help...

Technician's Assistant: Are you logged into your email account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone number is *****(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I think thats all I need to chage my password

Submitted: 5 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 3 hours by:
2/6/2018
Android Device Expert: Harry, IT replied 5 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,614
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
It's not this phone it's my wife's phone. It's a Motorola
It's a Motorola smart phone. She had it set up with a Google account. We reset the phone. Now we can't reactivate it. She doesn't have her password … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I have a Samsung Galaxy Tablet 4, I think, left to me by my
I have a Samsung Galaxy Tablet 4, I think, left to me by my daughter when she passed recently. I don't have a password ***** id though. Try as I may with her other passwords (I have her book) none wor… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a Samsung Galaxy Tab A powered by Android. I am
I have a Samsung Galaxy Tab A powered by Android. I am locked out of it and I don't know the password. Is there a way it can be reset? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have locked myself out of my samsung galaxy s5. I tried to
I have locked myself out of my samsung galaxy s5. I tried to set up a password ***** security, but the phone won't accept what I am fairly certain is the password ***** set up. I tried to use it withi… read more
Thomas Kline
Thomas Kline
IT support Analyst
Associate of Applied Science
6 satisfied customers
Someone sent a confirmation number to my samsung tab e
Someone sent a confirmation number to my samsung tab e tablet by sms and i dnt know how to recieve it.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My daughter forgot the password to her samsung galaxy kids
My daughter forgot the password ***** her samsung galaxy kids tab and the unit will not hard reset any ideas?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have been locked out of my work Android Samsung Galaxy 7
I have been locked out of my work Android Samsung Galaxy 7 for some time now. Google cannot verify that it is my account. I have watched numerous times to unlock phone.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Locked myself out of my phone went so far as factory reset
locked myself out of my phone went so far as factory reset it it still asking for gmail account to which I have no idea what the password ***** when I try to recover it sends text message to my phone … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
This is corey sturza I had a pin that I forgot so I did a
hi this is corey sturza I had a pin that I forgot so I did a factory reset and I'm stuck on the verify google account its not using any of my accounts can u help I do not wanna buy a new phone… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
I have a galaxy tab and it is asking to verify the google
I have a galaxy tab and it is asking to verify the google account but I cannot remember the password… read more
Terry Parker
Terry Parker
Diploma
29 satisfied customers
The Google GMail on my Samsung Galaxy TAB 3 has been blocked
The Google GMail on my Samsung Galaxy TAB 3 has been blocked ( Email sent to my wife who has the TAB 3 10.1 with her in Canada, on holiday. I want any blocks removed so that she can use the G Mail Acc… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My 9 year old put a numeric password ***** her samsung galaxy
My 9 year old put a numeric password ***** her samsung galaxy 4 tablet and we cannot open it. She forgot the password. Is there a way to unlock it so we can take the password *****?… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
my wife cannot access her Kindle because she cannot remember
my wife cannot access her Kindle because she cannot remember her password. Where can I find her password ?… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Yesterday my sister wanted to use here laptop here at home.
Yesterday my sister wanted to use here laptop here at home. So I set her up on Linksys and now when my wife tries to get on with her Kindle Fire she can't because of my sister being on it. The questio… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
hi my daughter has forgotten her password XXXXX her samsung galaxy
hi my daughter has forgotten her password XXXXX her samsung galaxy tablet GT-P3110. Can you help?? Rachael… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a Samsung Galaxy 3 and it has been hacked. What do I
I have a Samsung Galaxy 3 and it has been hacked. What do I do? There is someone that can tell me every text ive sent and received, they can tell me about phone conversations, places i've been and if … read more
Cris
Cris
60 satisfied customers
how do I unlock my samsung galaxy S II my best friend got a
how do I unlock my samsung galaxy S II my best friend got a new phone and blessed me with her "old" one ,new to me, anyway she didnt tell me about the code drawing thing and now it says I tried it to … read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
I have a Samsung Galaxy S II. I cant use it call and make
I have a Samsung Galaxy S II. I can't use it call and make text messages overseas. My provider tells me I am not barred from making international calls and messages. Samsung tells me that they can't e… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x