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I dropped my NuVision 2in1 tablet. The glass broke, but it…

Customer Question
I dropped my NuVision...

I dropped my NuVision 2in1 tablet. The glass broke, but it still turns on and moves from program to program. There are lines in the display. Do I need to replace the whole LCD display? Is it expensive?

Technician's Assistant: What's the model of your device? How old is it?

TW101W638L purchased Christmas 2017.

Technician's Assistant: What have you tried so far with your Android device?

Other than turning it on and charging it, nothing. Only looked at replacement glass pricing.

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

It runs on Windows 10.

Submitted: 7 months ago.Category: Android Devices
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Answered in 1 hour by:
1/18/2018
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,837
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
My question is: do I need to replace the complete LCD screen or just the glass? There are lines across the display under the cracked glass. If I do need to replace the entire display, can you give me an idea of the cost?
Android Device Expert: Harry, IT replied 7 months ago

The glass and digitizer will likely need to be replaced which can cost around $50-$70 plus the cost to repair it would be around $150-$200 and you can buy the tablet for around $200 online.

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Customer reply replied 7 months ago
I can order the replacement on Amazon for about$50. Is isdifficult to do?
Android Device Expert: Harry, IT replied 7 months ago

The order should come with the parts needed and the steps to do it.

I would say it can be complicated if you are not technical at all but if you have some experience then it shouldn't be too bad.

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