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I get a notice that "this version of MV app is no longer…

I get a notice...

I get a notice that "this version of MV app is no longer supported. to contact you. Spoke to someone on phone last week and he said to contact web site. What do I need to do.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

A Samsung 4 where do I find operating system.

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

Several weeks, just ignore it. comes up as an alarm.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Not right now thank you.

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Answered in 10 hours by:
1/18/2018
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me exactly which app you are referring to?

Please let me know

Thank you

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Customer reply replied 7 months ago
Not sure it would just pop up. Do I need to notice what I was doing b4 it popped up. Thank you
Customer reply replied 7 months ago
I can call u later.

yes, what are you doing before it pops up?

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Customer reply replied 7 months ago
Not sure if I was on text or ??I need to put phone on vibrate now will get back to you.

ok thanks

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Customer reply replied 7 months ago
In process of getting updated phone. Thank you for your time.

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified
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