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I PURCHASED A dELL VENUE CRADLE FOR VENUE 8 TABLET. i JUST…

Customer Question
I PURCHASED A dELL...

I PURCHASED A dELL VENUE CRADLE FOR VENUE 8 TABLET. i JUST REC'D IT PLUGGED IT IN AND SET THE TABLET ON IT BUT THE CHARGING LIGHT DOES NOT COME ON bOB

Technician's Assistant: Have you done a hard reset on your Venue by holding down the power button until it vibrates or beeps?

NO THE TABLET HAS NOT BEEN USED BECAUSE THE BATTERY IS DEAD AND THE USB PLUG WAS DAMAGED

Technician's Assistant: Has there been any recent damage to your device (e.g. from dropping it or getting it wet)?

NO ONLY DAMAGE WAS TO THE USB PLUG IN THE TABLET

Submitted: 7 months ago.Category: Android Devices
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Answered in 19 hours by:
1/17/2018
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,824
Experience: IT at Justanswer
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