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Sorry, looking for help with my cellphone. Samsung galaxy
since i started using it yesterday. new phone, i cannot receive or send photos via text. i took it to the cricket store and they couldn't figure it either … read more
Harry
Harry
2,219 satisfied customers
Sansung s8 - brand new, just setting up. Have error message
Sansung s8 - brand new, just setting up. Have error message Samsung Connect has stopped and I cannot clear it. Two options - one to close and one to send feedback. Pressing either option will not do a… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a question re: LG 280AX (Wave) cellphone. When I try
Pearl, I have a question re: LG 280AX (Wave) cellphone. When I try to access data on the cellphone from a PC via USB, my PC does not recognize the cellphone memory card. I set the settings on the cell… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I just got a Samsung Galaxy S7 and it's got this very
I just got a Samsung Galaxy S7 and it's got this very annoying issue at start up. I noticed that whenever it sits overnight, when I use it the next morning, it does this really, really long startup (I… read more
Harry
Harry
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I cannot take advantage of the THANKS program. I've been to
I cannot take advantage of the THANKS program. I've been to 4 different stores and no one can help. Last year I was taking advantage of this great offer, but now it doesn't work for me.The last gentle… read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
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Not my tv. My Galaxy S6. The one installed at the factory.
It's been about a half hour. The phone was in my pocket and when I took it out, it was in safe mode. I swiped down to see what's up, and it said to restart and safe mode would turn off. I did, and it didn't. Twice. … read more
Richard
Richard
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IT Manager, Consultant
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I HAVE VMX 200-11 SSON'S BOUGHT AT &H ON AUG. 2ND FOR
HI, I HAVE VMX 200-11 SSON'S BOUGHT AT B&H ON AUG. 2ND FOR BIRTHDAY. DID NOTICE WIRE WHICH GOES AROUND EAR BROKE OFF AND THEN THE UNIT SEPERATED, DIDN'T DROP IT, PUT TAPE AROUND IT SO IT CAN WORK. THE… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
1,096 satisfied customers
My Samsung Galaxy S7 started to discharge fast after the
My Samsung Galaxy S7 started to discharge fast after the recent Android 7.0 update. How do I look for the battery capacity in the engineering menu? And how can I improve the battery live?… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
1,096 satisfied customers
My cell phone was hacked..couldn't get into it and could not
My cell phone was hacked..couldn't get into it and could not remember my password ***** Gmail acct. Tried changing my pswd, but could not get into phone to get verification code to access my yahoo ema… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
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I got an alert for a software update on my Galaxy S5 and
I got an alert for a software update on my Galaxy S5 and downloaded it. Now it won't reboot. I tried a soft reboot (battery) but that didn't work. I tried pulling and replacing the SIM card with no lu… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
My text notification feature stopped working on hands free
My text notification feature stopped working on hands free link (honda accord 2013) after I upgraded to android jelly bean. also, my phone contacts will not upload like they did before the upgrade.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Hi, My S3 is stuck on the SAMSUNG screen. I cannot get
Hi, My S3 is stuck on the SAMSUNG screen. I cannot get it out of that mode and have no idea how it got there in the first place. Please advise, as I need to use this phone for work. I have tried every… read more
Richard
Richard
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IT Manager, Consultant
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I have just connected my new galaxy s3 phone to kies for the
I have just connected my new galaxy s3 phone to kies for the first time. Kies said there was an upgrade for the firmware. The upgrade has failed and my phone is now unusable showing the message, 'Firm… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Hi, received a message for updating firmware on my Galaxy
Hi, received a message for updating firmware on my Galaxy Note GT-N7000. Downloaded ok, then installation from PC to Galaxi, it stopped at 5%. Tried recovery via Kies, with firmware emergency recovery… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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my samsung shg 1727 battery is only lasting about 4 hours and
my samsung shg 1727 battery is only lasting about 4 hours and when i look a battery usage it says the android OS is using over half even when i just let it sit overnight… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
dropped my b&w nook and the screen is split on the view...
dropped my b&w nook and the screen is split on the view... not broken but split diagonally on the view... half is dead, half is working... anyway to repair?… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I dialed the *228 number for the update today, and my phone
I dialed the *228 number for the update today, and my phone shut off. I tryed to turn it back on, but it stayed at the first screen where it just says Samsung with the blue bar. I left it alone for li… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
I just purchased a Samsung Stratosphere and I cannot get the
I just purchased a Samsung Stratosphere and I cannot get the icon to appear on my desktop PC so I may export my contacts from Outlook 2010. By the way, how do I export my contact from my PC?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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