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I can't get my samsung s6 to update. I'm not sure what you
I'm not sure what you mean but it's my samsung galaxy s6 phone … read more
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I need to recover a deleted audio recording from my Verizon
I need to recover a deleted audio recording from my Verizon Samsung Galaxy Edge 6 plus. Model number SM-G928V. How do I get the boot loader unlocked and root this phone so I can attempt to recover it?… read more
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Harry
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In February this year I bought a samsung s6 unlocked T
In February this year I bought a samsung s6 unlocked T mobile cell phone on ebay, it worked fine until last week when a security message popped up stating that an unauthorized download was flashed to … read more
Richard
Richard
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S6 is screen locked on Samsung logo page with frp locked in
S6 is screen locked on Samsung logo page with frp locked in red lettering. Can put in download mode but not debugged … read more
Pete
Pete
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I bought a Samsung Galaxy S6 Edge + 2/22/16 and Google has
I bought a Samsung Galaxy S6 Edge + 2/22/16 and Google has me locked out of it because I can't remember the original password. I am so upset over this because I have a brand new phone that I am paying… read more
Dr. Dan
Dr. Dan
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I purchased an unlocked Samsung Galaxy s6 from someone off
I purchased an unlocked Samsung Galaxy s6 from someone off craigslist. In comparing it to my nephews Samsung galaxy s6 purchased from T-Mobile. There are many differences between the two. I have not g… read more
Richard
Richard
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I did the same thing s daughter did i did a hard reset on my
Hi i did the same thing his daughter did i did a hard reset on my note 5 but cant reset gmail to get back in phone was lock out before resetting acount now cant get pass original acount setup help ple… read more
Richard
Richard
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got my s6 samsung edge stuck on the custom download page after
got my s6 samsung edge stuck on the custom download page after tryin to root my phone can you help me… read more
Michael Hannigan
Michael Hannigan
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Nick, I was trying to root my Galaxy Tab 3 10.1 p-5210 and
Hi Nick, I was trying to root my Galaxy Tab 3 10.1 p-5210 and when it rebooted, it will not pass the "Samsung Gaxaxy Tab 3" page. I can boot to Odin Mode but the recovery does not work.....… read more
Michael Hannigan
Michael Hannigan
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my phone is stuck on "firmware upgrade encountered an issue". Kies does not reco
my phone is stuck on "firmware upgrade encountered an issue". Kies does not recognize my phone. I have tried a million times to download a stock firmware with odin, but once it gets to the pass screen… read more
Michael Hannigan
Michael Hannigan
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softbricked my phone. samsung galaxy note 2 flashed
softbricked my phone. samsung galaxy note 2 flashed slimkat rom (latest stable build may 2014) which worked. then got stuck in 'downloading, do not turn off target' whenever i reboot the phone - could… read more
Michael Hannigan
Michael Hannigan
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Ive Press and hold down Volume Up + Home + Power buttons at
Ive Press and hold down Volume Up + Home + Power buttons at the same time.and Released all buttons when Logo came up. Still on Samsung Galaxy note II SCH-i605… read more
Richard
Richard
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I have a Samsung Galaxy Note 2 that is stuck at boot And
I have a Samsung Galaxy Note 2 that is stuck at boot And it will not go into recovery mode. AT&T i317… read more
Carl L
Carl L
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Vocational, Technical or Trade Scho
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Is there any way to do a factory reset through Odin for my
Is there any way to do a factory reset through Odin for my Galaxy S2 that won't boot or go into recovery mode?… read more
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i rooted my at&t galaxy s3 i747, and messed something up because
i rooted my at&t galaxy s3 i747, and messed something up because i am stuck on "samsung boot logo". This occured after i ran a samsung stock rom to unroot the phone back to stock. I've tried alot of s… read more
John
John
Bachelor's Degree
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SGH-N7000 locked in boot loop. "Says battery low cant download"
SGH-N7000 locked in boot loop. "Says battery low can't download" when trying to put in recovery mode...even after charging 5 hours while in the boot loop. Boot loop is as follows: 3 Seconds says conne… read more
Nick H.
Nick H.
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Bachelor's Degree
138 satisfied customers
Hi, My Samsung Galaxy will not boot up, battery is fully
Hi, My Samsung Galaxy will not boot up, battery is fully charged. It turns on an passes the welcome screen then just hangs up on the flashing Samsung logo.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
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I accidentally wiped the OS off of my Samsung galaxy 10.1 wifi
I accidentally wiped the OS off of my Samsung galaxy 10.1 wifi p7510. Is this fixable? If so can I do I fit myself? The issue that I am seeing is that I wiped everything from both the tablet and the s… read more
webpagesby22
webpagesby22
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High School or GED
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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