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How do I get the text back to vertical instead of

How do I get...

How do I get the text back to vertical instead of horizontil

Technician's Assistant: What brand and model of e-reader do you have?

Samsung phone

Technician's Assistant: What Samsung model do you have?

One second please

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

Samsung-sm J727V ?

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I tried to lock it into that position but it changed when I locked it

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Answered in 9 hours by:
1/12/2018
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you please hold the power button until you see a menu and choose power off.

Then power on the device and tell me how it then functions please

thank you

Ask Your Own Android Devices Question

Richard

Ask Your Own Android Devices Question
Customer reply replied 7 months ago
I should have told you that this problem is only with the kindle app I'm trying to change back. Thanks for your help

Thanks

Were you able to do the instructions I gave, did it rectify it?

Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified
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