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I forgot my password. How can I access my kindle? I haven't
I forgot my password. How can I access my kindle? JA: When could you last access your Kindle? Customer: I haven't used it in over a year. JA: Did you try resetting through Amazon's online password ***… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My kindle fire will not charge/hold a charge. Not sure
my kindle fire will not charge/hold a charge JA: How old is your Kindle Fire? Customer: not sure exactly. Think about 3 or 4 years JA: Anything else you want the Android Expert to know before I connec… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
347 satisfied customers
I can not get onto the internet. It says the date and time
I can not get onto the internet. It says the date and time is incorrect and I can not change it. I have the Kindle Fire … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I'm having a difficult time synching my kindles. I have a
i'm having a difficult time synching my kindles. I have a Kindle Fire, a Paperwhite (newest) and the kindle app on my iphone. The fire and my iphone are synched. I can't get the paperwhite synched. I'… read more
Josh
Josh
Technician
22,712 satisfied customers
My 1st generation kindle fire says it's connected to wifi,
My 1st generation kindle fire says it's connected to wifi, but it won't connect to the amazon store … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
The power/sleep mode button to my Kindle Fire has stopped
The power/sleep mode button to my Kindle Fire has stopped working. I can only get the screen to light up when I plug the device into the charger. It is fully charged. … read more
Christian Gilliland
Christian Gilliland
None
7 satisfied customers
I have a Kindle Fire that is about 4 -5 years old. Recenty I
I have a Kindle Fire that is about 4 -5 years old. Recenty I have been getting messages that youtube is no longer supported as well as some functionss and games like "angry Birds." One day I turned on the Kindle and the games and sone functions were no longer supported. What can I do or is my Kindle Fire obsolete? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
It tells me I need repairs and to contact this site. Frankly
It tells me I need repairs and to contact this site. Frankly I think it's probably beyond help. I knocked it into the bathtub. … read more
Cris
Cris
63 satisfied customers
Kindle fire will not connect to the internet. It says I have
kindle fire will not connect to the internet. It says I have wifi but when I try to continue to connect to the net it says authentication problem. I do no think it is the kindle err because I have gon… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am interested in the kindle fire I understand to be its
I am interested in the kindle fire for what I understand to be its ability to let me read a book and listen to the audible version at the same time. I need advice as to which is the best Kindle Fire d… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Unable to connect to wifi and in trying to reset have inadvertently
Unable to connect to wifi and in trying to reset have inadvertently lost all current books and am unable to gain access. Password ***** ***** incorrect. HELP… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Answers from Two Experts requested: My Kindle Fire (original version,
My Kindle Fire (original version, I think) appears to charge, but when the power button is pressed, it turns green for a few seconds, then goes out and nothing appears on the screen.… read more
Rod
Rod
Engineer
Graduate Certificate
37 satisfied customers
I have never had a pin code that i know of, but now my Kindle
I have never had a pin code that i know of, but now my Kindle Fire wants a digit code. i have a pw but it has letters in it. I just got a hot spot and was installing when it happened. Help… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I am thinking of ordering a Kindle Fire HDX 8.9. I have 2
I am thinking of ordering a Kindle Fire HDX 8.9. I have 2 questions; 1) I currentle have a MIFI with verizon, so, i am confused as to if I order the Kindle with the Verizon LTE, is that just a port so… read more
Steve
Steve
Chief Engineer
9 satisfied customers
When I try to connect to the Brooklyn Tabernacle Webcast, I
When I try to connect to the Brooklyn Tabernacle Webcast, I receive a note that I do not have Adobe Flash installed. However, I have installed adobe flash on my kindle fire. What am I doing wrong?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I got a kindle while in Dublin, now I am in Spain and my internet
I got a kindle while in Dublin, now I am in Spain and my internet provider's code will not connect on my kindle. I ordered books on line yesterday, but they did not come through on my kindle, can you … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I said I can't connect to my internet. I have an Kindle Fire
I said I can't connect to my internet. I have an Kindle Fire and it always worked. I also have a 4 G Hot Spot. I am not looking for car repair.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Everything is working well on my KindleFire except I have not
Everything is working well on my KindleFire except I have not been able to option my Facebook app in 36 hours. What do I do?… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
76 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

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Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Randy Boman

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Kriptokrit

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fbox

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Bernie

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WebGuy101

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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