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I keep getting the message "The license for this app needs
I keep getting the message "The license for this app needs to be refreshed. Please try again." I say "ok" but get nothing. … read more
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I have a galaxy s5 and I did a factory reset and now I am at
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I just got a kindle fire 8. It will not let me connect to my
I just got a kindle fire 8. It will not let me connect to my verizon internet service. It gives me an authentication message. It can't let me connect. I'm on my old kindle and I have no problem connec… read more
Steve G.
Steve G.
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I have a ZTE phone problem. Is there a charge for any advice
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I have an Amazon account and this is my 3rd Kindle and I
I have an Amazon account and this is my 3rd Kindle and I cannot activate it. It keeps saying that my password ***** to my WiFi connection is incorrect. The password ***** to my WiFi is the only one th… read more
Richard
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In the Networks I have my HOME wifi listed which is what my
In the Networks I have my HOME wifi listed which is what my ereader used to connect to however it now says disabled. It now tried to connect to XFINITY but not fully so How do I enable my HOME wifi?… read more
toughguy9
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I cannot get my Kindle hooked up to Wi-Fi. Got a new laptop
I cannot get my Kindle hooked up to Wi-Fi. Got a new laptop and think that messed the Kindle up, but the Laptop is working with the internet. Not sure whether I am putting in wrong password, but don't… read more
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Nick H.
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Hello, Richard. I cannot get my wifi to work with my home network.
Hello, Richard. I cannot get my wifi to work with my home network. It keeps saying authentication error.… read more
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I lost my internet connection and cant get it back on. I
I lost my internet connection and can't get it back on. I do have it on my computer (the one I am on now. Can you help?… read more
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Nick H.
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When I try to connect to wifi authentication failed appears
When I try to connect to wifi 'authentication failed' appears - What have I done wrong, and how do I correct it… read more
Steve G.
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It seems that when I use my Kindle Fire in other wifi areas
It seems that when I use my Kindle Fire in other wifi areas it works better than at home. IRight now I cannot get it to connect to WIFI at all. I am wondering if it has to do with the fact that I used… read more
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I purchased the GT-S5830i phone yesterday-it is my first Smart
I purchased the GT-S5830i phone yesterday-it is my first Smart phone and I'm completely bamboozled by it. I'd reallyappreciate your help in setting up internet, email etc.… read more
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Freddy M.
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Vocational, Technical or Trade Scho
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In trying to put a game on my Kindle Fire it would not take
In trying to put a game on my Kindle Fire it would not take my password ***** I tried getting another password ***** no luck it would not take that either and now I have lost all I had on my Kindle, b… read more
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My pandigital frame connects to the wifi but will not connect
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I was just given a new kindle. When I type I my home group
I was just given a new kindle. When I type I my home group password, I get an "incorrect password" message. When I connect the kindle to my computer, my computer says the device has malfunctioned and … read more
Waitongu2
Waitongu2
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I've tried to put in my password and i get a messagethat
i've tried to put in my password ***** i get a messagethat says no wifi connection, wrong password. my daughter brought her kindle fire to my house and gets no wifi connection. what's going on?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,201 satisfied customers
My lap to and the x-box will both respond to our belkin
My lap to and the x-box will both respond to our belkin wireless router. The new Kindle Fire and android and the HTC phone cannot get a connection? Can you tell me how to remedy this? Judy… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,201 satisfied customers
hi I have htc desire hd, am connected to my server but on phone
hi I have htc desire hd, am connected to my server but on phone it keeps saying web page not available. any suggestions?… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,201 satisfied customers
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Answers by Eric

Answers by Eric

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Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Bernie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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