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I purchased your program order#SRN6GTKE on the 4th of jan…

Customer Question
I purchased your program...

I purchased your program order#SRN6GTKE on the 4th of jan 2018 and get it to load would some one please help me

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Velocity lg

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

About three days

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not that I can think of I can talk better than type

Submitted: 6 months ago.Category: Android Devices
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Answered in 9 hours by:
1/7/2018
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,605
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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