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My tablt will not come on. The little lightbis on

Customer Question
My tablt will not...

My tablt will not come on

Technician's Assistant: Is your TV connected to a surge protector or power strip?

No

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

No

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

The little lightbis on

Submitted: 7 months ago.Category: Android Devices
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Answered in 3 hours by:
1/6/2018
Android Device Expert: Randy Boman, Technician replied 7 months ago
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 10,532
Experience: Android Tech
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
This is usually caused by a glitch in the firmware and can be resolved by a forced reboot, then your tablet will work normally again. Press and hold the power switch for a full 40 seconds, even after the screen goes black, then release.Then press the power button to restart if the device does not start up again on its own.
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Android Device Expert: Randy Boman, Technician replied 7 months ago

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