Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Phone. Galaxy S7. About 2 Weeks trying to get signed on with…

Customer Question
Galaxy S7 Technician's Assistant:...

Galaxy S7

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

About 2 Weeks trying to get signed on with account. It says device was reset.

Submitted: 6 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 11 hours by:
1/7/2018
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,577
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
My ex keeps changing my accounts and just erased my while
My ex keeps changing my accounts and just erased my while phone how do I remove his device permently from my stuff accounts everything … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
This message is for Louie,while trying to change the pin on
this message is for Louie,while trying to change the pin on my phone i got locked out, its a samsung galaxyedge s7 … read more
Harry
Harry
IT
2,577 satisfied customers
My galaxy 3 will not unlock or do anything it says tap twice
My galaxy 3 will not unlock or do anything it says tap twice then slide to open when I do that a lock appears I've took battery out and rebooted it and it still does the same thing … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Samsung Galaxy s8 plus that is Google locked. How
I have a Samsung Galaxy s8 plus that is Google locked. How can I get it unlocked. I don't have the password ***** the original Google account. It was an inheritance from a deceased family member. … read more
Harry
Harry
IT
2,577 satisfied customers
I forgor my password for my samsung galaxy prime phone. Can
I forgor my password ***** my samsung galaxy prime phone. Can you help me unlock the phone? … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
I have a Samsung Galaxy note 5 phone. It did system updates
Hi there. I have a Samsung Galaxy note 5 phone. It did system updates this morning and asked for my Google password. i couldn't remember it so it took me through various steps. It didn't recognize my … read more
Harry
Harry
IT
2,577 satisfied customers
I can't reset my username or password. I been having this
I been having this problem for about a week now I had to do a factory reset and now I can't get pass the gmail sign in … read more
Harry
Harry
IT
2,577 satisfied customers
Having trouble with my kindle fire I want to talk to a
having trouble with my kindle fire I want to talk to a KINDLE FIRE representative only … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have been locked out of my Galaxy S7 because I lost my
I have been locked out of my Galaxy S7 because I lost my password. I did call Samsung and they sent me a link to reset my password, and that time it did work, and my phone opened up and was normal aga… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I entered the username and password for Samsung galaxy Tab
I entered the username and password ***** Samsung galaxy Tab S2, but I cant to opoen it, then how can I rest it?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I'm having the same issue, there's no "factory reset" just
I'm having the same issue, there's no "factory reset" just recover "factory mode" It's my 75 year old mothers, it's asking for the original google account verification. She doesn't even have google. H… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
It's locked & I don't think I used a password, just a
It's locked & I don't think I used a password, just a fingerprint. Now it's asking for a password ***** my phone restarted. … read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
58 satisfied customers
I changed the password for google on my samsung galaxy 6 and
I changed the password ***** google on my samsung galaxy 6 and re signed in. The sign in was accepted but my google isn't connecting and I keep on getting a text telling me sign in has failed… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My gmail and google calendar sync fine with my android
my gmail and google calendar sync fine with my android device. i cannot get google contacts to sync. need help… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My screen on my galaxy s5 was cracked badly, and was still
my screen on my galaxy s5 was cracked badly, and was still usable. However after 2 days. the screen went black. I tried reset but to no avail. Anyway I replaced the screen and it looks great and seems… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I can't seem to get into Google or email. I think I tried
I can't seem to get into Google or email. I think I tried too many times to set it up and have conflicting names. I hit Google and it says sign in error no matter how many times I tried to rectify it.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I HAVE AN ACCOUNT ACTION REQUIRED NOTIFICATION ON MY PHONE
HI ***** ACCOUNT ACTION REQUIRED NOTIFICATION ON MY PHONE AND CANT GET THROUGH THE MAIZE OF QUESTIONS TO RESET MY PASSWORD. CAN YOU CALL ME PLEASE ***********… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
When will the texting security fix be released to Samsung and
when will the texting security fix be released to Samsung and T-Mobile? Samsung says it is not aware of the breach. T-Mobile says it has not received the fix!… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x