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Not my TV. Problem with my phone. It is an LG android phone.

Customer Question
Not my TV. Problem...

Not my TV. Problem with my phone. It is an LG android phone. Keyboard will not come up to text anymore.

Technician's Assistant: What's the brand and model of your Android phone?

All it says is LG, doesn`t say a model.

Technician's Assistant: How long has this been going on with your LG phone? What have you tried so far?

It has been goi g on a few days. I have tried powering it down and restarting, hoping it would reset. Didn't help.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I don't think so.

Submitted: 7 months ago.Category: Android Devices
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Answered in 10 hours by:
1/6/2018
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I don`t know how to fix it.
Android Device Expert: Harry, IT replied 7 months ago

Hold down the power button for about 30 seconds and the phone should restart.

After the restart, check to see if the issue continues.

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