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I have messages on my Android ZTE AVID 916 cell phone that…

Customer Question
I have messages on...

I have messages on my Android ZTE AVID 916 cell phone that my storage space is running out. And, synch may occur; some systems may not work.

Technician's Assistant: How long has this been going on with your 916? What have you tried so far?

Messages received all week. However, today my emails have not been fwd to my cell phone.

Submitted: 6 months ago.Category: Android Devices
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Answered in 7 hours by:
1/6/2018
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,610
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 6 months ago
I am not receiving emails from my HP Pavilion 23 desk top computer as well.
Customer reply replied 6 months ago
I switched from a Samsung Galaxy 6 to this phone when I switched from Credo to Consumer Cellular last month.
Android Device Expert: Harry, IT replied 6 months ago

You have the email issue on the phone and the computer?

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Customer reply replied 6 months ago
They are NOT coming into my phone since I rec'd the message "couldn't synch, etc. What does all this mean?
Android Device Expert: Harry, IT replied 6 months ago

Have you tried uninstalling the email account then adding it back?

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Customer reply replied 6 months ago
No. I don't know how to do this. Can you walk me through the procedure? Why am I receiving these messages? I purchased a SanDisk card from Target on 12/19/2017 thinking this would increase the capability to receive more information. It states 16 GB ????
Android Device Expert: Harry, IT replied 6 months ago
  1. From any Home screen, tap the All apps icon.

  2. Tap Settings.

  3. Tap Accounts.

  4. Tap the name of the account you want to remove.

  5. Tap the Menu icon.

  6. Tap Remove account.

  7. Tap Remove account to confirm.

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