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Stuck in system recovery. Fire 7 is stuck in system recovery…

Customer Question
Stuck in system recovery ...

Stuck in system recovery

Technician's Assistant: What exactly is frozen or not starting up for you?

Fire 7 is stuck in system recovery mode cannot get back online

Technician's Assistant: How old is your Fire?

1 month bought for Christmas

Technician's Assistant: What have you tried so far with your Fire?

Hit power switch tried to reboot goes right back to recovery screen held power switch down for 40 sec

Submitted: 6 months ago.Category: Android Devices
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Answered in 3 hours by:
1/5/2018
Android Device Expert: Ronald Brock,
 replied 6 months ago
Ronald Brock
Category: Android Devices
Satisfied Customers: 138
Experience: Contractor for Time Warner Cable at The Fenix Group
Verified
Hello, my name is ***** ***** I will be assisting you with your question today. Unfortunately, there's a software issue with your fire tablet that is causing it to boot back up into recovery mode. You will need to contact Amazon to have them repair or replace the device.
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Android Device Expert: Ronald Brock,
 replied 6 months ago

if there are any other questions, please feel free to let me know and I will be happy to answer them. If not, I would ask that you please take a few minutes and give me a positive rating (3-5 stars) as that is how I am compensated for my time here on Just Answers!

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Category: Android Devices
Satisfied Customers: 138
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Experience: Contractor for Time Warner Cable at The Fenix Group

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