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I downloaded the upgrade to my glow light nook. When I tried
I downloaded the upgrade to my glow light nook. When I tried to buy a book, it says we are having trouble with the connection even though it says I am connected to my internet service. On July 30th, m… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I bought a nook book from and Noble. I can't get the book to
I bought a nook book from Barnes and Noble. I can't get the book to download. i contacted B&N, they told me to contact you. Thank you ***@******.***… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
Ive had my Reader for a couple of years. Last week I ordered
I've had my Reader for a couple of years. Last week I ordered a book by computer from B&N. They just emailed me to tell me it's available for download. I opened my reader and discovered my Library los… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
After a of nonuse, I have confused my password XXXXX maybe
After a period of nonuse, I have confused my password XXXXX maybe user name to the point where I have lost the ability to connect with Barnes and Noble to update, order, etc. Can I start over, or do I… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
When I try to log on to my Barnes and Noble account, to get
When I try to log on to my Barnes and Noble account, to get my books, my eReader says there is an unknown server error. How can I fix that?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I am able to purchase books from B&N. They show up in the B&N
I am able to purchase books from B&N. They show up in the B&N library but I can download them to my unit. I get an error msg to try again later. How can I fix this. I am connected to internet just fin… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a Pandigital e-reader that I got from QVC several years
I have a Pandigital e-reader that I got from QVC several years ago. The last two books that I have downloaded I cannot get to. I screen is brought up and it asks me for my credit card name and number.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I am having trouble accessing books from Barnes and Noble.
I am having trouble accessing books from Barnes and Noble. it will ask for my user name and credit card # XXXXX unlock the media, but then when I put in the information it doesn't work. Barnes and Nob… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I own pandigital multimedia novel 7" tablet & color ereader.
I own pandigital multimedia novel 7" tablet & color ereader. I have had it for over a year and love it.I have ordered over 50 books from barnes & noble and never really had a problem until a few month… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
How do I open my novel I have 80 purchased books from and
How do I open my novel I have 80 purchased books from Barnes and Noble and I cannot open them....there is a code that will unlock since Pandigital went out of business....Please help I tried you befor… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a pandigital nook that was given me for Christmas in
I have a pandigital nook that was given me for Christmas in 2010. I havn't used it for a year because my router was not working. The router is now working and I am connected again. I ordered two free … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
i downloaded a book from barnes noble and get not open it,
i downloaded a book from barnes noble and get not open it, i need to put in my name and credit card number that i used to purchase the book in to open it and it keeps telling me it is not the correct … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
trying to get the books I JUST BOUGHT from barnes & Noble to
trying to get the books I JUST BOUGHT from barnes & Noble to get ONTO my e reader and........nothing...... it says it's updating the darn bookstore???????????????… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a pandigital ereader. I have purchased books from Barnes
I have a pandigital ereader. I have purchased books from Barnes and Noble, but my ereader keeps giving me the message to unlock media. I have entered my name and credit card as registered with my B & … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a pandigital reader and I have been downloading books
I have a pandigital reader and I have been downloading books from Barnes and Noble. I tried to download a book that I had preordered after receiving an email that it was ready for download. I was unab… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have an android pandigital tablet and I am trying to read
I have an android pandigital tablet and I am trying to read a book from barnes and noble. When I purchase the book it will not me read it.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
i have a pandigital 7 inch white. i dont have wifi yet but
i have a pandigital 7 inch white. i dont have wifi yet but was wondering could i download from my pc. i also updated the new version for the pandigital novel and it was suppose to have barnes and nobl… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
My homepage disappeared! I show some categories at the bottom
My homepage disappeared! I show some categories at the bottom of the screen but the Library and Bookstore do not show up. I really have never used the device, am just trying to get the book download s… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
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Answers by Eric

Answers by Eric

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Bernie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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