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My phone went through a hard reset. I cannot get the pass…

Customer Question
My phone went through...

My phone went through a hard reset . I cannot get the pass code I have to work .

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Samsung galaxie

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

It reset today and I lost everything from contacts to email and FB.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I just changed service from verison to ATT a week ago .

Submitted: 6 months ago.Category: Android Devices
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Answered in 6 hours by:
1/5/2018
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,600
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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