Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Just received kindle oasis. What next? nothing. no

Customer Question
Just received kindle oasis...

Just received kindle oasis. What next?

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Nothing.

Submitted: 7 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 9 minutes by:
1/4/2018
Android Device Expert: Randy Boman, Technician replied 7 months ago
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 10,523
Experience: Android Tech
Verified

Hi ,

My name is Randy,

I will be glad to assist you with this.

My goal is to give you the best experience possible!

To get started with your Kindle, press the power button to start if the device does not start up on its own. Then try connecting to WiFi and sign in with your Amazon account info.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

10,523 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I have a new Kindle oasis and cant register it. Just
Just received it for Christmas. It's telling me my log in ID or password ***** ***** I know my password ***** Amazon and I'm using my e-mail address as login ID … read more
Harry
Harry
2,169 satisfied customers
I just bought a Kindle Oasis. It's showing Chapter VI of a
I just bought a Kindle Oasis. It's showing Chapter VI of a book I didn't ask for and have no interest in. Nothing else shows on the screen. I want to buy an ebook. Archie … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My kindle oasis (purchased June 2016) is experiencing major
Hi. My kindle oasis (purchased June 2016) is experiencing major problems. Started with the screen going white; I rebooted and it now has lines and a corner that is blurred out. Several reboots later, … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
My Kindle Oasis will not respond to either on-off button or
My Kindle Oasis will not respond to either on-off button or charging. What do I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I received a new Amazon Kindle reader for Christmas. I did
I received a new Amazon Kindle reader for Christmas. I did not get a manuel or booklet on how sto use it or how it works. The batter is clear (No shading in it) and I would like to have a manuel on ho… read more
Randy Boman
Randy Boman
Technician
10,523 satisfied customers
I would like to register my new kindle, I just got it for
I would like to register my new kindle JA: What's the make/model of your device? How old is it? Customer: I just got it for christmas JA: How long has this been going on? What troubleshooting have you… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Can you help me if my kindle's (oasis) battery isnt working?
Hi! Can you help me if my kindle's (oasis) battery isnt working? It was a gift, but I have the order information … read more
Randy Boman
Randy Boman
Technician
10,523 satisfied customers
My modem password contains a % character. My new kindle does
my modem password ***** a % character. My new kindle does not contain this symbol in its table of password ***** Can you help me? … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I just rec'd a kindle Oasis. I have charged it and opened to
I just rec'd a kindle Oasis. I have charged it and opened to the page that says getting started and on the bottom it says home and back. I can go no further because I cannot get the toolbar to appear.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I just received my new Kindle Oasys but it is written in
I just received my new Kindle Oasys but it is written in Spanish and I cannot find out how to convert it to English because the menu instructions are also written in Spanish. Please help Margaret Shei… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
New Kindle Oasis Every time I turn a page, the screen keeps
New Kindle Oasis Every time I turn a page, the screen keeps going back to the settings page showing three locations on the upper right and the menu bar. None of the tapping produced any response. Also… read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I received my Kindle Oasis last weekend an am having a couple
I received my Kindle Oasis last weekend an am having a couple of problems: 1. I am unable to connect to my wi-fi, it shows up in the list but when I choose it it grays out and won't connect so i am un… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I received a letter to tell me to update my Kindle (2nd
I received a letter to tell me to update my Kindle (2nd Generation) by March 22, 2016. I followed all the directions to receive the update and was expecting to receive a confirmation letter titled 03-… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a Nexus 4, which just updated my Android. Now I have
I have a Nexus 4, which just updated my Android. Now I have the kindle library, but the pages of the books are blank. I tried shutting off my phone, and restarting it. Nothing. I tried to reinstall th… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I lie in Spain, have a google email address - is there any
I lie in Spain, have a google email address - is there any way I can receive love film in my kindle fire… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
kindle screen is frozen on a page and will not reset with power
kindle screen is frozen on a page and will not reset with power button. Tried that for 5 min and nothing. Took battery out and still nothing. What should i do now ? thanks Steve… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I just received a new Kindle Fire for my birthday. Other than
I just received a new Kindle Fire for my birthday. Other than charging it I don't know what to do. I am "old" & not a computer tech. So don't know what to do next. It says something about Wi-Fi but no… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
My kindle has frozen. The scree comes on with the question
My kindle has frozen. The scree comes on with the question do you want to shut down your Kindke and and then the choice of shut down or cancel as press buttons in either case the screen goes off and t… read more
Randy Boman
Randy Boman
Technician
10,523 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x