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I have a LG Vista Smart phone that's several years old that…

Customer Question
I have a LG...

I have a LG Vista Smart phone that's several years old that I use for phone calls and WhatsApp messaging. Something happened at 5:47 AM this morning that made the phone lock up and the touch screen is unresponsive.

Technician's Assistant: What LG model do you have? And the Operating System (OS)?

I don't know the answer to either.

Technician's Assistant: How long has this been going on with your LG phone? What have you tried so far?

The problem just started this morning. I have tried cycling the phone on and off but the touch screen is the only way I know of to interface with the phone and that does not work.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No.... Just how to get the phone working.

Submitted: 6 months ago.Category: Android Devices
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Answered in 11 hours by:
1/5/2018
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,600
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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