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My Alcatel mobile phone bought five years ago from Chatswood…

Customer Question
My Alcatel mobile...

My Alcatel mobile phone bought five years ago from Dick Smith Chatswood Sydney no longer gives me coverage by Optus. I do not have the model number.Can the

Technician's Assistant: What Alcatel model do you have?

Can the system be transferred to Telstra?

Technician's Assistant: How long has this been going on with your Alcatel phone? What have you tried so far?

Correction. About 2 to 3 years. Phone is charged. Will not receive calls..message on phone reads no service or emergency only. I believe Optus has made changes to service.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Can this phone be made operative. Is it worth making this phone operative or should I discard and buy a later model?

Submitted: 6 months ago.Category: Android Devices
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Answered in 4 hours by:
1/4/2018
Android Device Expert: ITPeter, Engineer replied 6 months ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,360
Experience: Electronic Engineer
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Android Device Expert: ITPeter, Engineer replied 6 months ago

Yes you can transfer the phone to Telstra if your Optus contract is up.

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