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I need help fixing my tablet it frozen do u know how to fix…

Customer Question
I need help fixing...

I need help fixing my tablet it frozen do u know how to fix it

Technician's Assistant: What's the model of your device? How old is it?

Not sure I had it for a year I think

Technician's Assistant: What have you tried so far with your Android device?

I got it last Christmas it won't u lock I can turn it on that its

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Not at the moment

Submitted: 6 months ago.Category: Android Devices
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Answered in 5 hours by:
1/4/2018
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,577
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 6 months ago
I do
Android Device Expert: Harry, IT replied 6 months ago

What is the make/model of the tablet?

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Answers by Eric, Developer
Category: Android Devices
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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