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I purchased a Samsung Galaxy S7 cell phone on November 5,
I purchased a Samsung Galaxy S7 cell phone on November 5, 2017 from Consumer Cellular. At that time, I also purchased the Square Traders. My phone just quit working last night. I can not even get it t… read more
Harry
Harry
IT
3,024 satisfied customers
My phone wont charge. it doesn,t detect the charger. Also it
My phone wont charge. it doesn,t detect the charger … read more
Harry
Harry
IT
3,024 satisfied customers
My Fire will not charge...I left it on charge overnight with
My Fire will not charge...I left it on charge overnight with no success. I think it is a fire 8, but not sure, since it will not open. What can I do? … read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
I have a Samsung Note 4 and yes it is older but it is not
I have a Samsung Note 4 and yes it is older but it is not working properly. It keeps popping up process systems not responding what can I do to fix this … read more
Harry
Harry
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My phone will not charge, purchased new charger & cords.
My phone will not charge, purchased new charger & cords … read more
Richard
Richard
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IT Manager, Consultant
5,927 satisfied customers
I have replaced my Samsung Galaxy S5 (sprint) but I want to
I have replaced my Samsung Galaxy S5 (sprint) but I want to get my contacts and photos off the phone. They were not saved to the cloud. The charging port no longer works so I can't upload data to my c… read more
Harry
Harry
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Its not holding a charge..once fully charged its losing 100%
Hi..its not holding a charge..once fully charged its losing 100% within 12 hrs...have replaced battery with new, but no help … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
584 satisfied customers
My galaxy s7 won't charge. Very new, SInce last night, I
Hello! My galaxy s7 won't charge. JA: What's the make/model of your device? How old is it? Customer: Very new JA: How long has this been going on? What troubleshooting have you tried? Customer: SInce … read more
Richard
Richard
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IT Manager, Consultant
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I have a Kindle Fire. It won't charge. It has taken longer
I have a Kindle Fire. It won't charge. It has ta***** *****er to charge and hold the charge. This week I have been unable to charge it. Can you help me? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
My Galaxy 4 was charged last night. This morning, I have a
Hi - My Galaxy 4 was charged last night. This morning, I have a flashing blue/white light and it wont turn on or charge. Help! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I shut my galaxy 7 down and now it wont power up, samsung
1 hour tried all the buttons now its being charged it was 75 percent charged when i shut it down … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I just got a new Samsung 7 phone and am having trouble with
I just got a new Samsung 7 phone and am having trouble with it not receiving text messages. I get a little box telling me to download the message but then it tells me it failed and to try later. This … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Samsung Galaxy S6 won't turn on. Watched a video and was
Samsung Galaxy S6 won't turn on. Watched a video and was able to get a reboot screen with options, but think I screwed it up. Can't get the screen to appear again pressing volume up, power and home bu… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I've got a broken charge port ... where canI get it fixed?
I've got a broken charge port ... where canI get it fixed? I'm in Western massachusetts, & am no longet a part of Sprint. What doea the top left screbebn light indicate? Do you know where or how I can… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Samsung phone won't take a charge. I put it on the
My Samsung phone won't take a charge. I put it on the charger and all that comes up is Verizon wireless I can't get into my contacts.… read more
Pete
Pete
Engineer
Bachelor's Degree
9,783 satisfied customers
I didn't see the option tablet. I have the new LG Gpad 8.3"
Hey I didn't see the option for LG tablet. I have the new LG Gpad 8.3" or as it says on the back of my tablet. LG-VK815. Can you still help me since its a tablet?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a Samsung Galaxy Note 2. Kickstarter has a campaign
I have a Samsung Galaxy Note 2. Kickstarter has a campaign for a wireless charging system called Synergy: http://www.kickstarter.com/projects/cellinnovations/synergy-worlds-best-wireless-smartphone-ch… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Phone lock button and power problems - For the past week or
Phone lock button and power problems - For the past week or so my Galaxy S2 has been playing up. If it is on it will sometimes randomly switch itself off, and remain off until placed back on charge an… read more
Jeremy
Jeremy
2,580 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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