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Zeki tablet won't charge

Customer Question
zeki tablet won't charge...
zeki tablet won't charge
Submitted: 7 months ago.Category: Android Devices
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Answered in 59 minutes by:
1/3/2018
Android Device Expert: Harry, IT replied 7 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,820
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
Charger is good batt keep flashing on the tablet
Android Device Expert: Ronald Brock,
 replied 7 months ago
Ronald Brock
Category: Android Devices
Satisfied Customers: 138
Experience: Contractor for Time Warner Cable at The Fenix Group
Verified
Hi my name is ***** ***** I will be assisting with your question since the previous tech opted out. Could you please tell me the make and model of your tablet. Also when you have the charger plugged into the tablet, it works normally but does not charge the battery correct?
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Customer reply replied 7 months ago
zeki quad core tbqc1065b dont come on with charger plug in to tablet doesnt charge batt
Customer reply replied 7 months ago
tablet when plug to the charger does not come on
Android Device Expert: Ronald Brock,
 replied 7 months ago
Unfortunately, if it is not coming on but you have verified that the cord is good, there's one of 2 options that it could be. It's either the plug in the tablet is damaged or the battery is faulty. I would suggest finding a tablet repair place and have them look at it to see if it can be fixed or just throwing that one away and purchasing a new one, as repair costs will probably be the same amount as buying a new one.
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Customer reply replied 7 months ago
THANK U
Android Device Expert: Ronald Brock,
 replied 7 months ago
You are very welcome. If you have no further questions, I would ask that you take a few minutes and please leave me a positive rating (3-5 stars) as that is how I am compensated for my time. Hope you have a wonderful day!
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Android Device Expert: Ronald Brock,
 replied 7 months ago

If you have no further questions, I would ask that you take a few minutes and please leave me a positive rating (3-5 stars) as that is how I am compensated for my time. Hope you have a wonderful day!

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Ronald Brock
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Ronald Brock
Category: Android Devices
Satisfied Customers: 138
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Experience: Contractor for Time Warner Cable at The Fenix Group

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