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We have a 11 Maven Pro tablet and the picture is very

Customer Question
We have a 11...

We have a 11 Maven Pro tablet and the picture is very blurry . Also the headset don't work and sounds keep cutting off .

Technician's Assistant: What's the model of your device? How old is it?

Rct6213w23h1 and just bought in Sept. 2017

Technician's Assistant: What have you tried so far with your Android device?

We tried to reset the sounds and picture with the settings .

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No, just that the head set is not working also .

Submitted: 6 months ago.Category: Android Devices
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Answered in 32 minutes by:
1/2/2018
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 6 months ago
we stillneed help .
Android Device Expert: Harry, IT replied 6 months ago

Have you tried a factory reset?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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