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My motorolla zforce is locked and I'm absolutely terrified…

Customer Question
My motorolla zforce is...

My motorolla zforce is locked and I'm absolutely terrified of it being wiped I have so much important information on it

Technician's Assistant: When were you last able to use your Motorola phone?

This morning around 6 or 7 am

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

How do I do that?

Technician's Assistant: The Cell Phone Technician will be able to walk you through that. Anything else you want the Phone Expert to know before I connect you?

I'm in class rn I cantspeak with a technician at the moment could they message me like rn

Submitted: 6 months ago.Category: Android Devices
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1/2/2018
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,643
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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