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I have forgotten my password tp Samsung tablet. About 2
About 2 weeks ago-have previous password ***** not one I changed it to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Since the last update, I cannot download apps. Apps that
Since the last update, I cannot download apps. Apps that were displayed on a separate screen all disappeared. … read more
Harry
Harry
IT
2,914 satisfied customers
I was told at Best Buy that I needed a Chromecast to be able
I was told at Best Buy that I needed a Chromecast to be able to access Netfix on my home TVs. I have followed the very brief instructions but am only able to stream to my laptop and iphone. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
It's my note 8 I locked myself out by use of a pattern I
Hello it's my note 8 I locked myself out by use of a pattern I forgot what pattern I created. Locked out 2 days now … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
74 satisfied customers
My mother who has Parkinson's has locked herself out of the
My mother who has Parkinson's has locked herself out of the new tablet my father bought her on 10/09/17 and while visiting my brother in LA we called the Samsung customer service rep and he had us do a factory reset and since then she's been locked out of her tablet because she can't remember what her google account is. We've been to best buy where we purchased the device but that was a no go since they can't get around the FRP screen either. What options do we have at this time? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I just sent a message about not being able to unlock my
I just sent a message about not being able to unlock my tablet with PIN. It won't accept my PIN. New tablet/TSC. Iconia One 10. B3A40/B3-A40FHD. I was told I have lifetime free tech support. Now you a… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Lenovo Tab3 8 - can't log in - authentication problem -
Lenovo Tab3 8 - can't log in - authentication problem - after entering password- wi-fi is operating … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a Lenovo Tab 10 tablet. I started to load it and put
I have a Lenovo Tab 10 tablet. I started to load it and put in a password ***** to sign on. I can't remember the password ***** I can't even sign onto the tablet. Can you help me reset the tablet so I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My Lenovo Yoga 10, I bought it just over 2 years ago, is
Hi , My Lenovo Yoga 10 , I bought it just over 2 years ago , is stuck in Meta Mode .....I have tried all the methods given , holding the power button for 10 /20 seconds ....also holding the power butt… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
i forgot my user name and password, i am totally locked out
i forgot my user name and password, i am totally locked out of any google sites providing information. HELP!!!… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
My Lenovo A2107 stopped about one hour ago. I cant turn it
My Lenovo A2107 stopped about one hour ago. I can't turn it on. Tried reset button, tried hard reset and nothing happens… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a 7" HD tablet that was purchased ~ 8 months ago. The
I have a 7" HD tablet that was purchased ~ 8 months ago. The pattern used for security purposes was forgotten; therefore, access was denied for too many attempts. I have since tried to access through … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
Hello, I have an HTC EVO Tablet that has had too many pattern
Hello, I have an HTC EVO Tablet that has had too many pattern attempts done on it. It is now saying that I must log in with my gmail account to retrieve the password XXXXX access however this is not w… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Somehow my Maylong Mobility Tablet has become locked. I do
Somehow my Maylong Mobility Tablet has become locked. I do not remember setting up a PIN and it won't give me the option to reset it. I just received for Christmas and I haven't had a chance to set ev… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
Got a Motorola xoom 3g changed my password XXXXX lock the screen
Got a Motorola xoom 3g changed my password XXXXX lock the screen to a new one doesnt work when it was working fine last night . Keep getting sorry try again… read more
derrickonline
derrickonline
Information Technology Manager
328 satisfied customers
I was wondering if Google had access to my previous password?
I was wondering if Google had access to my previous password? i can access my account on my mobile and laptop but not my tablet. It has lost its internet connection so was wondering if it may still be… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
76 satisfied customers
When if go to Fidlity.com to review my accounts, I can get
When if go to Fidlity.com to review my accounts, I can get to the web site, but not into the accounts. When the log on and password XXXXX installed and I hit the key to access, it screen goes back to … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Is there a way to reformat a Lenovo Ideapad K1 Tablet without
Is there a way to reformat a Lenovo Ideapad K1 Tablet without sending it back to the manufacturer at a cost of at least $80.… read more
Nicholas Darley
Nicholas Darley
Remote Computer Technician
Bachelor's Degree
14 satisfied customers
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Answers by Eric

Answers by Eric

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Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Bernie

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WebGuy101

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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