Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My 6s Plus does not ring when I get phone call, text or

Customer Question
My 6s Plus does...

My 6s Plus does not ring when I get phone call, text or other messages. On an off I can not type anything, because it writes out several letters I did not type in.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

11.2.1

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

For 5-7weeks

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

The eight half of the screen turns fuzzy and pinkish sometimes

Submitted: 6 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 5 hours by:
12/31/2017
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
When i get a text my phone will not make a sound. i have it
when i get a text my phone will not make a sound. i have it set to make a sound … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I have a Moto-G 1st Generation cell phone. I have never been
I have a Moto-G 1st Generation cell phone. I have never been able to figure out how to attach photos to texts. When I go into the Messaging app to begin a text message, there is no "paper clip" icon o… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I want to save my text messages from my phone. How can I do
Hi, i want to save my text messages from my phone. How can I do that I have an Android ZTE probably purchased december 2015? … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
I updated my HTC ONE last Wednesday and now not only do the
I updated my HTC ONE last Wednesday and now not only do the notifications remain working if email and text messages are not opened an alert/reminder goes off every 30 seconds and unless all notificati… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
My Samsung Prevail 2 (Freedompop) is not ringing, calls go
My Samsung Prevail 2 (Freedompop) is not ringing, calls go straight to voicemail, not sure how to fix this? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Most of the time, when I send texts, they break up into 5 or
Most of the time, when I send texts, they break up into 5 or 6 texts of only a few words, sometimes are out of order, and sometimes only half of them go though, even though I only send it as one text.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a Samsung galaxy core prime and it has a rejection list.
I have a Samsung galaxy core prime and it has a rejection list. My child sometimes uses it. I put a # ***** the list of a friend I did not want to be able to contact him. When checking the phone under… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Samsung Galaxy Mega 6.3 is giving me trouble. I just
My Samsung Galaxy Mega 6.3 is giving me trouble. I just started using it new it's Att device ordered through resale prepaid service I use H2O. Sometimes it makes and receives calls. Sometimes it drops… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Is there a way to make it so that when I get a text, the
Is there a way to make it so that when I get a text, the phone doesn't wake up and show the text? It is in my pocket and this results sometimes in mistakenly pressed buttons/apps opened.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a Samsung Touch screen SCH-S738C cell phone that will
I have a Samsung Touch screen SCH-S738C cell phone that will not ring for incoming calls. It gives a knocking sound for incoming text messages, but no sound for incoming calls.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hello, I have a couple of problems with my Samsung Galaxy s2
Hello, I have a couple of problems with my Samsung Galaxy s2 HD LTE edition. I recently got a new sim card for my phone and I can not send text messages. I tried the same advice given previously, to c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
The sound for missed call or message alert only rings once
The sound for missed call or message alert only rings once and if my phone is not in near proximity I don't notice that I have a message until I go to use the phone. My old Samsung phone used to give … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I cannot get my phone to ring for incoming calls and I cant
I cannot get my phone to ring for incoming calls and I can't hear the caller unless the speaker is on. I have a I465 phone and boost mobile as my service provider. Also how do you wallpaper pictures t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am trying to find some text messages from a couple of weeks
I am trying to find some text messages from a couple of weeks ago, just to realize that my Motorola Droid 2 has deleted them. Is there anyway to retrieve deleted text messages from a Verizon Motorola … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Have a Motorola Driod2 phone that I'm suddenly experiencing
Have a Motorola Driod2 phone that I'm suddenly experiencing text messaging issues with. The best way to describe the problem is that I will begin texting and the text message app "freezes up", particu… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
Hi - my motorola atrix (6mths old) appears to have developed
Hi - my motorola atrix (6mths old) appears to have developed a problem when typing text - some letter/words don't appear on screen as you type them and it jumps back and forth between the text and the… read more
Answers by Eric
Answers by Eric
Developer
3,199 satisfied customers
I have a new Droid X2 and I received 5 voice mails, but I
I have a new Droid X2 and I received 5 voice mails, but I never heard the phone ring. Yesterday I turned it up to full ring tone and still did not hear the phone ring and my boss called me in to work!… read more
Answers by Eric
Answers by Eric
Developer
3,199 satisfied customers
hi i have my second droid phone and the texting freezing in
hi i have my second droid phone and the texting freezing in the middle of typing..and i have to clear the screen go back in and try again. it generally lets me text 2 or three letters then the message… read more
Answers by Eric
Answers by Eric
Developer
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x