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I have a S8 Galaxy Phone. My pictures keep disappearing.

Customer Question
I have a S8...

I have a S8 Galaxy Phone. My pictures keep disappearing

Technician's Assistant: When did you last charge your Galaxy?

Last night

Technician's Assistant: Have you tried a force reboot (pressing and holding the Power and Volume Down buttons)?

No but will try

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Pictures text to me will not load onto galaxy and the pictures disappear there also

Submitted: 6 months ago.Category: Android Devices
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Answered in 4 hours by:
12/30/2017
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,626
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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