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I have a Samsung Slate 7 and need to purchase and change the…

Customer Question
I have a Samsung...

I have a Samsung Slate 7 and need to purchase and change the battery. Does your store do this.

Technician's Assistant: How old is your Slate?

About 4 years old

Technician's Assistant: What have you tried so far with your Slate?

Nothing. I need to purchase a battery and have someone install it

Submitted: 6 months ago.Category: Android Devices
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Answered in 19 hours by:
12/30/2017
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,604
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
when are you going to answer my simple question. I do not need upsale, just the question answered.
Android Device Expert: Harry, IT replied 6 months ago

I apologize -- Those are automated offers by our system and I do not have control over them.

Also, you mentioned "store" -- We are not a Store. Which store do you believe you are speaking to?

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Customer reply replied 6 months ago
Scottsdale fashion Square Mall - Microsoft Store where i purchased the slate
Android Device Expert: Harry, IT replied 6 months ago

I think there is some confusion -- We are not that store.

The Microsoft store can replace it for you though.

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Customer reply replied 6 months ago
Can i replace it and if so How
Android Device Expert: Harry, IT replied 6 months ago
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