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I gave 2 of my grandchildren kindles for Christmas. I need…

Customer Question
I gave 2 of...

I gave 2 of my grandchildren kindles for Christmas. I need to register them properly so they cannot access my books on their kindles. Can you help me with this please.

Technician's Assistant: When could you last access your device?

I can access them now. This might be easier if you called me at(###) ###-#### Is that possible?

Technician's Assistant: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-books and other data.

I will try that. Thank you.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I have Kindle Fire 8 and 10 Readers.

Submitted: 1 month ago.Category: Android Devices
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Answered in 4 hours by:
12/30/2017
Android Device Expert: Harry, IT replied 1 month ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 1,046
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
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Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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