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I have a Kindle reader. It is listed as Anne's Kindle. I…

Customer Question
I have a Kindle...

I have a Kindle reader. It is listed as Anne's Kindle. I want to order some books, but each time I go into it,it asks for password. I set up a new password (LAsayles2) but it still says incorrect password. I also have a Kindle Fire (larry's Fire) . I think the two are confused.

Technician's Assistant: When could you last access your Kindle?

I can access it now with the books that are already on it

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

I think that is what I did when I set it as LAsayles2 But I am not sure

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Just help me I am not very knowlegeble with these devices

Submitted: 6 months ago.Category: Android Devices
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Answered in 4 hours by:
12/30/2017
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,617
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago

I still have not been able to buy with Anne's Kindle. a friend has taken it to his home to see if he can get it to hook to his Wi-Fi & his pass word. I am OK with paying the $5.00 but I will not payany of those mebership fees that were quoted. If you need to disenroll me then do it . ******* ******

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