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Bought my wife an ASUS Mini Transformer will not connect to…

Customer Question
Bought my wife an...

Bought my wife an ASUS Mini Transformer will not connect to my Linksys Router which is working as I'm talking to you on my older ASUS A53Z laptop why is this

Technician's Assistant: Does your network appear in the Wi-Fi list on your Android device?

My network appears on the Wi-Fi list of my wifes Mini Transformer

Technician's Assistant: Are other devices (computer, tablet, etc.) connecting to the router?

Yes the ASUS laptop that I,m chatting with you now

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

Not that I can think of

Submitted: 6 months ago.Category: Android Devices
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Answered in 19 minutes by:
12/29/2017
Android Device Expert: Karthik, Hardware Engineer replied 6 months ago
Karthik
Karthik, Hardware Engineer
Category: Android Devices
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Android Device Expert: Karthik, Hardware Engineer replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the model number of the Linksys router?

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Customer reply replied 6 months ago
WRT400N
Customer reply replied 6 months ago
I am chatting with you via this router via another computer router is about 6 yearsold
Android Device Expert: Karthik, Hardware Engineer replied 6 months ago

Could you please tell me what is the exact error message you are getting when you try to connect your new computer to the linksys router? Is it showing incorrect password ***** Unable to connect to the wireless network?

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Customer reply replied 6 months ago
Please cancel this encounter
Android Device Expert: Karthik, Hardware Engineer replied 6 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to. This is very simple issue, I will fix this problem ASAP.

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Customer reply replied 6 months ago
I don’t. Want to pay money
Android Device Expert: Karthik, Hardware Engineer replied 6 months ago

You don't have to pay for the option service. Could you please tell me what is the exact error message you are getting when you try to connect your new computer to the linksys router? Is it showing incorrect password ***** Unable to connect to the wireless network?

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Customer reply replied 6 months ago
It is just saying Can not connect at this time. This is a new notebook
And we have not even reach
The start up page with out going through the modum connection
Customer reply replied 6 months ago
How fast a router does a new computer need
Android Device Expert: Karthik, Hardware Engineer replied 6 months ago

Could you please tell me what is the operating system of the computer? Is it windows 10 or windows 8?

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