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I just bought a used kindle fire hex 8.9 I am trying to

Customer Question
I just bought a...

I just bought a used kindle fire hex 8.9 I am trying to register it under my amazon account it will accept my password ***** set up new password ***** won’t accept it..

Technician's Assistant: When could you last access your Kindle Fire?

I turned it off for about 10 minutes: tried and still didn’t, work.

Technician's Assistant: Did you try resetting through Amazon's online password ***** tool?

Yes

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No just the password ***** at this time

Submitted: 6 months ago.Category: Android Devices
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Answered in 6 hours by:
12/30/2017
Android Device Expert: Harry, IT replied 6 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,622
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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