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I have a second Kobo Glo with the on/off button in blue on
Hello Pearl, I have a second Kobo Glo with the on/off button in blue on the back of the kobo......while I was finishing off several books, it just stopped on me...it still has battery time on it, so t… read more
Harry
Harry
IT
2,913 satisfied customers
When I try to order a new book from Kobo Store, a message
When I try to order a new book from Kobo Store, a message comes up: 'Oops! Something went wrong. Please try again later.' … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I have a kobo reader, I need to connect to a wi-fi network
I have a kobo reader, I need to connect to a wi-fi network to load many Kobo books which have been sent to my computer. What is my next step? … read more
Sheri
Sheri
Bachelor's Degree
764 satisfied customers
I just bought a new Kobo Aura as my old Kobo Glo finally bit
I just bought a new Kobo Aura as my old Kobo Glo finally bit the dust. I don't know what email address my old Kobo was set up with, could be one of three and I definitely don't remember the password *… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I have been having problems getting into my kobo for a few
I have been having problems getting into my kobo for a few days. It keeps asking me for my email and password. Nothing has changed, and I have books downloaded that I would like to read. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
Is this Ereader still usable? My wife was told that hers was
Is this Ereader still usable? My wife was told that hers was no longer supported.??? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
I have two ebooks I purchased from Kobo that I can't get
I have two ebooks I purchased from Kobo that I can't get onto my e-reader. I think I have two Kobo passwords & I am confused … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
642 satisfied customers
I the page i have finished with bookmark and when I return
I mark the page i have finished with bookmark and when I return to read, I get a message "Oops! this document couldn't be opened" … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a kobo glo - recharge and download contact is loose -
I have a kobo glo - recharge and download contact is loose - if i buy a kindle can I download the 300 + books I have on Kobo … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
74 satisfied customers
I have the kobo desktop installed. My library is synced up -
hi I have the kobo desktop installed . My library is synced up - and I have the ereader tab. However, when I go to the e-reader the books are showing up with a download - and when I go to the library … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I bought my Kobo ereader 04/29/2012 at store #00934. I havent
I bought my Kobo ereader 04/29/2012 at store #00934. I haven't used it in about 9 months. It seems frozen. The screen says powered and I can not get rid of that. I had it on my computer to charge all … read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
I am using Windows 7 and have purchased a Kobo touch ereader.
I am using Windows 7 and have purchased a Kobo touch ereader. I am trying to transfer the books I have purchased thru the Kobo website to an SD card. How do I do it?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have books from KOBO on my Samsung tablet. A child played
I have books from KOBO on my Samsung tablet. A child played with it and I can not longer open any of my books. How do I fix this so I can open them? I cannot even re-buy them as I already have bought … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Trying to connect my Kobo vox but adobe digital editions does
Trying to connect my Kobo vox but adobe digital editions does not recognize that a device has been there so how can I authorize it?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have Kobo Glo and Adobe Digital Editions 2.0. Kobo ereader
I have Kobo Glo and Adobe Digital Editions 2.0. Kobo ereader appears and an ebook is on the bookshelves I have tried to move bookshelf copy to Kobo and it comes up with not able to copy. Please help c… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I ordered 8 books on Kobo this afternoon. Only one of them
I ordered 8 books on Kobo this afternoon. Only one of them has "Synced" to my e-reader. The other seven are showing in my library as"IN DOWNLOAD QUEUE". How do I get them tp show as UNREAD?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My KoboGlo is frozen in koboreadersetup. The sync symbol keeps
My KoboGlo is frozen in koboreadersetup. The sync symbol keeps rotating and I can't eject from the programme nor can I eject the E-Reader. I have ejected and reinstalled kobodesktop several times but … read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
I have a new kobo glo that I am attempting to set up via my
I have a new kobo glo that I am attempting to set up via my computer. I have a desktop MAC with a wireless keyboard. I have downloaded the KOBO program to applications. When I put in my e-mail and pas… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
978 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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